Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We ran into issues during the restore and are facing another delay in delivering the export files. We will notify you once they have been created

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Recovering

We've fixed the core issue, and are now waiting for the processes to complete the creation of the export files in an hour or two at most.

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Investigating

We are currently investigating an issue affecting a large number of customers that have not received their exports yet. We will keep you posted once we can estimate when your exports can be delivered.

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Began at:

Affected components
  • Declaree.COM
    • .com File Transfers